Jitawin com — Your Data Protection Our Top Priority

Welcome to jitawin com. This Privacy Policy explains how jitawin com collects, stores, and uses your personal information. Please read this policy carefully before using our platform.

We believe your privacy is a fundamental right. That is why jitawin com has placed user data protection at the forefront from the very beginning. We collect only what is necessary — nothing more.

Jitawin com collects only the information strictly necessary to provide its services. A detailed breakdown of each data type is provided below:

a) Information collected at registration:

• Full name and date of birth (for age verification).
• Mobile number and email address.
• Username and password (encrypted).
• Residential address and country.

b) Information collected during identity verification (KYC):

• A copy of your National ID (NID) or passport.
• Proof of address (utility bill, bank statement, etc.).
• A selfie or photo ID image for identity verification.

c) Information collected automatically:

• IP address and device information.
• Browser type and operating system.
• Login time and session data.
• Gaming activity and transaction history.

Jitawin com uses collected information only for specific purposes. Below we clearly explain what your data is used for:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To submit required reports to regulatory authorities.
• Service Improvement: Analytics to improve your gaming experience.
• Contact: To send important notices, bonus updates, and the latest news.
• Responsible Gaming: Identifying problematic gaming patterns and providing appropriate support.

Jitawin com never sells your personal information or transfers it to advertising companies. However, there are certain situations where data may be shared:

• Payment Processor: bKash, Nagad, Rocket and USDT gateways — only the essential details needed to complete your transaction.
• Game Provider: Only the minimum information needed to play games.
• Cybersecurity Partners: To detect and prevent fraud.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.

All third-party providers operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.

Jitawin com uses industry-leading security technology to keep your information safe. Our security framework is outlined below:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
• Password Hashing: Your password is never stored directly — only a bcrypt hash is kept.
• Two-Factor Authentication (2FA): OTP verification available at every login.
• Firewall & DDoS Protection: Advanced protection against cyberattacks at the server level.
• Regular Security Audits: Penetration testing conducted by independent third parties.
• Data Backup: Regular encrypted backups stored in secure locations.

Please note — no system on the internet can guarantee 100% security. Always keep your account password strong and never share it with anyone.

Jitawin com uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: Understanding which sections of the site are most used (anonymized).

You can disable cookies through your browser settings, though some site features may become limited as a result.

You have clear rights over your personal information at jitawin com. We respect those rights and are committed to helping you exercise them:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Data Portability: You can request your information in a machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Jitawin com does not retain your information indefinitely. A specific retention period is defined for each type of data:

• Active Account Information: For as long as your account remains active.
• Transaction Records: 5 years, as required by legal obligations.
• KYC Documents: 5 years after the last transaction.
• Closed Account Information: Up to 2 years after account closure.
• Log Files & Session Data: 90 days.
• Marketing Preferences: Immediately upon unsubscribing.

Once the retention period ends, data is securely destroyed or anonymized.

Jitawin com strictly does not provide services to anyone under 18. We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we have reason to believe a minor has registered using false information, we reserve the right to immediately suspend that account and delete the associated data.

Jitawin com may update this Privacy Policy from time to time. For any significant changes, we will:

• We will send notifications to your registered email or mobile number.
• We will display a notification banner on the website.
• We will update the "Last Updated" date at the top of the page.

Continued use of jitawin com after any changes means you accept the updated policy. We recommend revisiting this page from time to time.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Support Page: FAQ Page View.
• Response Time: Typically within 24–48 hours.